Privacy Policy

Purpose

Consent

 

www.aiwenpsychotherapy.com (the “Site”) is owned and operated by Aiwen Psychotherapy Services (the “Company”).

The purpose of this privacy policy (this “Privacy Policy”) is to inform users of the Site of the following:

  1. The personal data we will collect;

  2. Use of collected data;

  3. Who has access to the data collected;

  4. The rights of Site users; and

  5. The Site’s cookie policy.

By using the Site, users agree that they consent to the conditions set out in this Privacy Policy and the collection, use and retention of the data listed in this Privacy Policy. This Privacy Policy has been created with the help of Privacy Policy Generator.

Personal data collection

 

Personal Data

While using the Site, users may be asked to provide certain personally identifiable information that can be used to contact or identify users. Personally identifiable information may include, but is not limited to:

  • First name and last name

  • Email address

  • Phone number

  • Usage Data

Usage Data

Usage Data is collected automatically when using the Site.

Usage Data may include information such as users’ Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Site that users visit, the time and date of users’ visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When users access the Site by or through a mobile device, the Site may collect certain information automatically, including, but not limited to, the type of mobile device used, the mobile device unique ID, the IP address of the mobile device, the mobile operating system, the type of mobile Internet browser used, unique device identifiers and other diagnostic data.

The Site may also collect information that a user’s browser sends whenever the user visit the Site or when a user accesses the Site by or through a mobile device.

Tracking Technologies and Cookies

The Site uses cookies and similar tracking technologies to track the activity on the Site and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze the Site.

Users can instruct their browser to refuse all cookies or to indicate when a cookie is being sent. However, if a user does not accept cookies, that user may not be able to use some parts of the Site.

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on a user’s personal computer or mobile device when the user goes offline, while Session Cookies are deleted as soon as the user closes the web browser.

The Site uses both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies

    • Type: Session Cookies

    • Administered by: the Site

    • Purpose: These cookies are essential to provide users with services available through the Site and to enable users to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services that users have asked for cannot be provided, and the Site only use these cookies to provide users with those services.

  • Cookies Policy / Notice Acceptance Cookies

    • Type: Persistent Cookies

    • Administered by: the Site

    • Purpose: These cookies identify if users have accepted the use of cookies on the Site.

  • Functionality Cookies

    • Type: Persistent Cookies

    • Administered by: the Site

    • Purpose: These cookies allow the Site to remember choices users make when users use the Site, such as remembering your login details or language preference. The purpose of these cookies is to provide users with a more personal experience and to avoid users having to re-enter their preferences every time users use the Site.

USE OF YOUR PERSONAL DATA

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Site, including to monitor the usage of our Site.

  • To contact users: To contact users by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

  • To provide users with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless users have opted not to receive such information.

  • To manage users’ requests: To attend to and manage users requests to the Company.

The Company will not disclose personal information that users provide to any third parties other than to a Company agent except: i) in accordance with the terms of this Privacy Policy, or ii) to comply with legal requirements such as a law, regulation, warrant, subpoena or court order, and/or iii) if you are reporting an adverse event/side effect, in which case the Company may be required to disclose such information to bodies such as, but not limited to, Canadian and/or international regulatory authorities. Please note that any of these disclosures may involve the storage or processing of personal information outside of Canada and may therefore be subject to different privacy laws than those applicable in Canada, including laws that require the disclosure of personal information to governmental authorities under circumstances that are different than those that apply in Canada.

RETENTION OF YOUR PERSONAL DATA

The Company will retain users’ Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use users’ Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of the Site, or the Company is legally obligated to retain this data for longer time periods.

TRANSFER OF USERS’ PERSONAL DATA

Users’ information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of users’ state, province, country or other governmental jurisdiction where the data protection laws may differ than those from users’ jurisdiction. Users’ consent to this Privacy Policy followed by users’ submission of such information represents users’ agreement to that transfer. The Company will take all steps reasonably necessary to ensure that users’ data is treated securely and in accordance with this Privacy Policy and no transfer of users’ Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of users’ data and other personal information.

DISCLOSURE OF USERS’ PERSONAL DATA

Business Transactions: If the Company is involved in a merger, acquisition or asset sale, users’ Personal Data may be transferred. The Company will provide notice before users’ Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement: Under certain circumstances, the Company may be required to disclose users’ Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements: The Company may disclose users’ Personal Data in the good faith belief that such action is necessary to:

SECURITY OF USERS’ PERSONAL DATA

The security of users’ Personal Data is important to the Company, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While the Company strives to use commercially acceptable means to protect users’ Personal Data, the Company cannot guarantee its absolute security.

Children’s privacy

 

The Site does not address anyone under the age of 13. The Site does not knowingly collect personally identifiable information from anyone under the age of 13. If the user is a parent or guardian and the user is aware that a child has provided the Company with Personal Data, please contact the Company. If the Company become aware that the Company has collected Personal Data from anyone under the age of 13 without verification of parental consent, the Company will take steps to remove that information from our servers. The Company also may limit how the Company uses, and stores some of the information of users between 13 and 18 years old. In some cases, this means the Company will be unable to provide certain functionality of the Site to these users. If the Company needs to rely on consent as a legal basis for processing user’s information and user’s country requires consent from a parent, the Company may require the user’s parent's consent before theCompany collects and uses that information.

Links to other websites

 

Our Site may contain links to other websites that are not operated by the Company. If users click on a third party link, users will be directed to that third party's site. The Company strongly advises users to review the Privacy Policy of every site users visit.

The Company has no control over and assumes no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this privacy policy

 

The Company may update our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

The Company will let users know via email and/or a prominent notice on Site, prior to the change becoming effective.

Users are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

contact us

 

If you have any questions about this Privacy Policy, you can contact us:

  • By email: aiwenpsychotherapy@gmail.com

  • By visiting this page on our website: https://www.aiwenpsychotherapy.com/contact